General Support

• I have not received e-mail to confirm my registration.

  Please check your Spam box. In most cases, you will find it there. It’s also possible that you entered the wrong email address. Please be sure to be able to receive our email in main folder, not in spam folder.
  If there’s still problem, go to [Contact Us] page, and send us an inquiry with the following information.

  ・Date and time that you made an order.
  ・An email address that you signed up with.

• Does Z.com offer services for creating and managing websites? Or is there a service for transferring data?

  Sorry, we do not provide services such as those.

• Is there any restriction to use Z.com?

  We may suspend your account if you do not comply with our terms or policies.
  Please see the [Terms and Conditions] page.

• Can I use Z.com hosting service for adult (porn, sexual) contents?

  We do not allow any adult contents to be hosted by Z.com.

  Also, any activities that against our Terms and Conditions are prohibited. See more details here.

• Do you have a trial period?

  We do not have a trial period at this moment yet.

• Which area does Z.com technical support cover?

  We mainly support the following issues.
  ＜How to log in My Z.com (Z.com control panel)＞
  ＜How to manage and use My Z.com＞ etc.

  We do not provide technical support for plugins that installed by your end.